Incompetence

Requested a line transfer. They stuffed up and cancelled the wrong line. No service for three weeks on that line. Then finally they do the correct line transfer and manage to stuff that up as well. What was voice and data (through MWEB) was now transferred to a prepaid service and MWEB cant provide me with service on a prepaid service. More still the line is not configured for ADSL.....which will take another 7 - 15 working days!!!!!!!