incompetence

I app**** online for fibre, order was not completed as Telkom could not find my address on a map, Google Placemarks sent, coordinates etc. Gave that up. weeks later I found a Telkom Tent next to the road, placed a order and within a week 20 Mbit fibre was installed. Great, Telkom Lit android device never delivered. 2 weeks into service, it was cancelled, phoned in, 30 min later support person puts phone down after saying the knocks off at 6 PM. Next day I phone again and according to support staff my line was cancelled, the only way to re-instate was to order a new line, I did and it was installed, a week later another new modem was delivered. I tried to take ot back to Telkom at the Grove Mall, they would not take it. I tried to take it to Menlyn and they Said I must use the new modem and bring back the old one. I asked to get the data SIM that is part of the 10 Mbit package and they would not give it to me because my new account was in arrears, despite the debit order I filled in they don't take my money, I left Menlyn and was phoned back by someone who tells me I dont have a debit order, so I ask if he can add one and he cant, I am tired