CN
Collen N
1 reviews | Active since Nov 2017
16 Jul 2018, 08:01
Incompetence
Hello I cancelled my account with Telkom ( ********** 3 UpdateCRMContactDetails CLOSED TELKOM CANCELLED 2018-05-17 ) but they still bill me no matter how many e-mails or phonbe calls I make the just do not stop.Kindly help me as I am getting tired of reversing their debit orders.
E-mail sent reference numbers. Your query will be attended to.Your case number is ********** 9 Your query will be attended to.Your case number is ********** 8 Your query will be attended to.Your case number is ********** 2 My Accounts ********** 42
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Replies (2)
Telkom's replyOfficial
20 Jul 2018, 11:07Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a? Private Reply? to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Interaction ***
Regards
Hazel
Telkom Social Media Team
Best regards,
Telkom's reply20 Jul 2018, 11:07
Official
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a? Private Reply? to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Interaction ***
Regards
Hazel
Telkom Social Media Team
Best regards,
CN
Collen N's updateReviewer Update
20 Jul 2018, 12:42SO ALL THE REFERENCE NUMBERS I gave u ARE USELESS? ********** 385085
CN
Collen N's update20 Jul 2018, 12:42
Reviewer Update
SO ALL THE REFERENCE NUMBERS I gave u ARE USELESS? ********** 385085