Incompetence

This technician was *********** had a bad attitude when I tryed calling the call centre I was met by equal if not more incompetence by the agent Noktula when I demanded to speak to the manager she advised that she will call the manager the placed me on hold for extented times then advised she has spoken to a technician and when I requested to speak to him the call was dropped im now on the line again waiting its been almost 10 minutes again queueing just to speak to someone what ****ty service these people provide but when it comes to payment they dont miss a beat but then fail to deliver the service promised to the customers what incompetence and general lack of service telkom the worse company I have ever dealt with