INCOMPETANT USELESSNESS UNS****ED CALL CENTRE STAFF

So about 3 weeks ago I upgraded my Adel line in-store liberty promenade mall i was told that they are having issues with there system and I had to complete paper work 3 days later received a text message stating that my details have been updated.

2 weeks later still no upgrade and my current Adsl service is not working I was then informed by the ducking useless call centre staff that my services has been cancelled both my upgrade and my current Adel service, they advised me that this matter will be resolved within 24 hours.

It is now 3 weeks in total that I have been waiting for the issue to be resolved, I called this evening and was advised by the one of the most idiot and clueless of advisors ZAMA that this is not her fault So she can't do anything ( Took what type of people work in your contact centres omw).

Telkom sends me an invoice that the full Balance will be debited month end.

That's the last but bit of patience honestly I will be leaving this joke of a provider and will be moving my services to ANOTHER PROVIDER.