PA
Paolo A

1 reviews | Active since Sept 2013

03 Jul 2015, 11:46

INCOMPETANT / UNACCEPTABLE TELKOM SERVICE

Took out 4 contracts and did everything to ensure a smooth connection and portability. Even got the clearance from Cell C. I am away on holiday and cannot get a response from Telkom. Left numerous messages, e-mail etc etc. I cannot pay my staff because of Telkoms inefficiency. Branch staff do NOT ANSWER phones because they are BUSY, yet they stand around without customers. I have now waited three weeks to be ported, and cell -C contract has expired and I am without mobile communication. Way to go Telkom,. Living up to your bad reputation. One mistake after the next

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Replies (1)
Telkom
Telkom's reply03 Jul 2015, 14:08
Official
Hello AGOS,

Thank you for contacting us.

We tried contacting you, only to reach voicemail. Please refer to the email that we have sent for feedback.

Your reference number is SM122838

We apologize for any inconvenience caused.

Regards,
Arnold Madisa
Telkom Social Media Team
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