Incompetant Telkom - worst service provider

I have had the most frustrating time trying to get my subscription cancelled by Telkom. They are quick to sign you up for products yet when you want to cancel they tell you must do it online. I app**** online to have a line moved in March as I was moving houses. That didn't happen yet I am still being billed for a service I no longer enjoy. I also app**** online for a new internet package to which they responded immediately. Problem is, I cannot connect the new internet as the line at the new address is still on the previous owner's (who also had it cancelled) name and my business is loosing money.All I want now is to have everything cancelled and my money reimbursed for all these months I have been charged for a service I no longer enjoy, but I am being sent from pillar to post. I will never deal with this *********** company Telkom again.