Incompetant Telkom.

It's now 25 days since I reported my line out. After numerous calls, mails, on-line messages, still no reply. Got another umteenth call today asking if my problem has been solved. On reply of no, the same reply as all of the hundred previous incompetant callers, " I sorry about this". No going further up the useless ladder, "not allowed to". Tried to cancell the service, can be done only via internet, on a line that doesn't work. Got it done 12 days ago, still waiting for the call to confirm. Tried to order a new line, guess what do I have to do? Cancell my ded line first? Sickening. Tried another service provider, just to hear it's only Telkom that can render the service, "what service".

Telkom, it's not if you are going down, it's when. You may be hiding behind a useless faceless system now, but it is going to fail, I believe sooner than later.