Incompetant staff

<p>On monday we had a technician come through to install a brand new line. The technician messed up the line where the so called new line was connected to my fax line and he has somehow disconnected my internet. After he left we called to report the fault as business lines and we need the internet and to be able to use the faxline and not have someone hearing beeping in the ear.</p> <p> </p> <p>We logged the fault.. 881crk060217 which was esculated to 952771. When calling the call center each agent has a story yes its been asigned a technician, this morning no they spoke to technician.. This afternoon i called again and was told another story then put on hold to speak to a manager but waa transferedbto billing who transferred me to Kelly who came out and advised all information given was incorrect. In these past 2 and a half days it has not been assigned to a technician as yet.. Kelly was able to get a supervisor Daniel who i will wait until 1300 for an answer.</p> <p> </p> <p>In telkom emails are sent no one can actually call because the offices only work on emails. I would love to work on my email but due to incompetance i cant</p>