INCOMPETANCE SINCE APRIL!!!!!

Please refer to my previous Hello Peter complaints Social Media reference number is SM120044<br> <br> Upon my emails and numerous phone calls, no-one has gotten back to me even with a courtesy call.<br> <br> I called 081 180 yet again, last week where I spoke to a consultant and was advised that a manager will call me back. This did not happen. I then called in a few days ago and spoke to Sizakhele, was on hold for 25 minutes before she told me that the manager Nkosikhona Msomi was busy and he will call me before COB. I did not receive a call back. Yesterday I called in yet again and spoke to consultant Tshepiso Gagathisa from the JHB branch who advised that manager Fazel is also busy and will call me back before COB. <br> <br> Guess what? Still nothing. Also, I am still waiting for a call from Nathtaly as well...<br> <br> I am disgusted in Telkom's service provided to their customers and just not caring. Honestly I don't think I will receive a resolution to this. The billing department cannot do their job, the social media department cannot assist. <br> <br> Now what? A response to this complaint stating that Telkom apologizes for all inconvenience caused and I will receive an email with further information??<br> <br> Pathetic.