Incompentent SYSTEM and STAFF

I have app**** on the 10 August 2017 for my Telkom line, reference number ********** 44A, to be upgraded to an ADSL 4mbps line which comes to R600 telephonically.

Thereafter I have phoned numerous times to find out the progress and received various reference numbers but have not found joy. I also visited the Telkom Richardsbay branch in Boardwalk mall which I did a written application and this as well was of no use.

On the 19 March 2018, I have spoken to an operator who informed me that my line needs to be cancelled and a new application be made. I then was told to call back to re-order, which I did.

Today the 26 March 2017 I phoned again to find out the status of my application and was told by the operator, Phumla Nyathikazi that nothing yet has happened on the application and she will send it to the IT department, reference number ********** . I was told to call back after 72 hours.

My query to anyone who can help is when will I get my ADSL installed at my house.

Should I call every 3 days and apply again for the next 20 years?????????????

I just want my line to be installed so I can work at home.