INCOMPENTENT AND PATHETIC SERVICE

I requested my debit on the last day of the month which never happens. As a result on the Jan debit went off when there was no funds, <br> I incurred a R/D fee on my account of R115. Telkom requested a manual payment which was made on 5 Feb.<br> Again end Feb no debit, I called in & must do another manual payment which was done 3 Mar but the lady I spoke to smsed me<br> The incorrect Ref Nr so now its my fault . I called & they then said my acc is suspended as incorrect ref nr was used that they sent me.<br> To make things worse after I made all payments and owed them nothing they tried to debit my account again between the 14 to the 17 April <br> but since there was no funds it was rejected and I had bank charges of R115 again.<br> Both Thato & Sibongile the managers said they would refund the bank charges for the error but have not done so.<br> Telkom's managers really need to get their act together as this incompetence is adversely affecting my credit record.<br>