Incompentence

Have app**** for an ADSL line and paid my deposit as required by Telkom, only to have the run around by their call center, incompetency at it's best, Spend half my days on the phone only to be told that the installation address is in a complete different City, OR that the technician has pitched at an address and I'm not known there..OR that no installation date has been set after they've confirmed it to be the 8th of June 2015. The call center agents tells me that I'll be contacted via cell number and confirmed the cell number for when the technician comes to do the installation. One doesn't hear from Telkom for over a week and then you get the run around ***...calls get put down in your ear after being told to \please stay on the line"..... Who can one speak to to get the problem of my installation resolved without any BS...the best part is that it's a reinstatement of my previous service and all the equipment is already there all they need to do is open the port in the exchange and DSLAM.....my word that a non Telkom employee knows more than them ......INCOMPENTANCY AT IT'S BEST"""