Incompentant service receive from staff and supies

My line gets suspended every month from Jan, i receive smses saying that i have an outstanding amount that needs to be paid however i call in to find out whats happening the agent tell me i need to make payment because the debit order came back.I then make the payment,February same thing happens, i call in again the agent tell me i should ignore the msg because my account is up to date, my line then gets reinstated, in March the same thing happens now im furious so i then call in again,my line gets reinstated as per the same story no payment was made.,then my line gets suspended in april again now they telling me my line is outstanding for 3 months.im totally confused this is when the agent picks up that my banking details captured was incorrect since inception they now advise me to make a payment of 1584 update my details and tell me my debits will run as per normal<br> My line gets suspended yet again even thou i made the payment,now i request to speak to a supervisor Thulani Mokoena assist, He tells me that he cannot assist in unsuspending my line unless payment is made even thou Telkon is at Fault n i explained<br> I need all the *********** ppl to be repremanded n cancel my contract