Incompent and ****************
I have attempted to cancel my Telkom Mobile account since June 2016 - After almost 2 years you guys have managed to apparently do this - But you are insisting on deducting money from my bank account still every month. I will not pay another cent to you as it is due to your incompetence that it has taken so long for you to cancel my lines. Please credit all outstanding monies on my account. If this is not done as of immediate effect I will log a complaint with the ombudsman.
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
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We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,