JS
JOHAN S
1 reviews | Active since Mar 2009
31 Aug 2015, 09:30
INCOMPENENT PEOPLE
Telkom MOVED MY LINE ON THE 19TH August2015.Since then my ADSL line is not working. From the 24 th August I phoned the call centre ,they log a problem, nothing happenend, so I phoned again and again. Friday the third call to them the call centre agent said to me the servers are down, hello couldn't the first agent said that to me. Saturday I phoned again then they said I must take the rooter in to test it. Next the Technician rocks up test the line and now the line is dead......what the hell...I wanted to sign a two year deal with Telkom to upgrade to faster Adsl line speed, but now I don't think so. The service I got from them sucks.....
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
31 Aug 2015, 09:44Hello johan113,
We apologise for your experience.
We will follow up on your query and revert back to you with feedback.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
We apologise for your experience.
We will follow up on your query and revert back to you with feedback.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Telkom's reply31 Aug 2015, 09:44
Official
Hello johan113,
We apologise for your experience.
We will follow up on your query and revert back to you with feedback.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
We apologise for your experience.
We will follow up on your query and revert back to you with feedback.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
