1 reviews | Active since Oct 2014
Incapable of the simplest tasks
<p>I had had a problem with my internet since November 2016. I have endless technicians come to my property and reported endless faults but still, Telkom have been unable to fix my ADSL line. It should be at 2meg speed but I'm getting 0.5 and am unable to use my internet for most things. </p> <p>So I have no decided to leave Telkom and move my line across to another company who might actually be able to fix it. But now Telkom will not allow this to happen. I requested my line to be moved and put in the holding pool in April. I received an SMS stating it was in the pool. Surprise, surprise it wasn't. So I phoned and they said they will put a request, now there is a system error and it still isn't in the pool three days later! </p> <p>Why is it so difficult for Telkom to carry out simple tasks. All I want to do is move my ADSL line away from you so I can have full use of my internet! Please sort this out as I'm at my wits end and fed up! </p>
So I've managed to move my ADSL line over to Mweb but was unaware it was still down to Telkom to fix the initial ADSL problem. My line is still not reaching speeds. I have bene reporting this since November 2016. Everytime a technician finds a new problem. I jsut want it fixed so I can actually use the internet properly! Please fix it once and for all!
So I've managed to move my ADSL line over to Mweb but was unaware it was still down to Telkom to fix the initial ADSL problem. My line is still not reaching speeds. I have bene reporting this since November 2016. Everytime a technician finds a new problem. I jsut want it fixed so I can actually use the internet properly! Please fix it once and for all!