RS
Ralf S

1 reviews | Active since Oct 2015

09 Nov 2016, 16:37

Inadiquate Servive

<p>As from Thursday 27/10/2016 my business line ( ********** 100 ) is out of order . I reported by cell phone where they ask for the foulty line number witch i entered and then of course that nasty voice telling me that all lines are currently very bussy ! Then i lodged my complaint on there on line page . Then I got hold of the lokal Telkom Technition , who told me that he was transfered to George but will contact the Technition in Sedgefield to look after my line . This morning 2 Tech. came and fixed my line , that is 6 hours ago and i still have no phone . The biggest cheak is that they still charge me for the full month rental !</p>

0
Replies (2)
Telkom
Telkom's reply10 Nov 2016, 08:49
Official

Hi ralf gunnar,

Thank you for making contact with us.

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

RS
Ralf S's update10 Nov 2016, 09:32
Reviewer Update

Thus far no action (09.32 )