Inadequate Respect for Customer service by Telkom

<p>On the 15th of August I contacted telkom to report my landline which has not been able to make outgoing calls and receiving calls. On the 31st August I called them again and they told me that they are "aware of my complaint and will attend to it". On the 1st September a Telkom consultant contacted me notiying me that they will be sending out a technician to come resolve my problem. To date this technician is lost I assume, no one seems to think that I am a valued customer of telkom. This is purely inadequate service. I do not think any customer should be treated this way. I trully express my dissapointment in this service as they do not respect customer experience. I cannot be continously calling them to check up on them, they need to contact me as their customer</p>