1 reviews | Active since Jan 2017
Inaccurate Billing
I am new to Telkom and I must say I have had endless problems since I joined. I have not been debited since I joined and when I logon to the app the outstanding amount shows double than what I am supposed to be debited. It should not be my problem that I get double debited for Telkom not debuting when they're supposed to. I will not accept being double debited.
Good Day
Thank you for making contact with us,
We have logged your request for assistance, Your social media reference number: AI***
Please accept our apologies for the inconvenience caused,
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good Day
Thank you for making contact with us,
We have logged your request for assistance, Your social media reference number: AI***
Please accept our apologies for the inconvenience caused,
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Hi Chad,
Thank you for taking our call.
As per our telephone conversation you advised the query has been resolved.
We apologize for the incovinience caused.
Regards
Caroline
Telkom Social Media Team.
Best regards,
Hi Chad,
Thank you for taking our call.
As per our telephone conversation you advised the query has been resolved.
We apologize for the incovinience caused.
Regards
Caroline
Telkom Social Media Team.
Best regards,