Inability to provide ADSL service

I am resident in Kosmos in Hartbee****rt and have an ADSL facility from Telkom. In the last 90 days the cables have been ****** 3 times resulting in no service for 60 of the 90 days. I tried to have the ADSL facility replaced by a 3G/LTE facility, but according to the coverage map I am outside the coverage area. I have line of sight from my property to the tower and with a 8ta simm card I get full LTE coverage at my property. I have subsequently tried to get a representative from Telkom to do a coverage test from my property, have escalated through my employer and eventually have a reference number : ***2 , but no test being conducted and again without service for the next 3 weeks or more.<br> <br> I do not know what else I can do as Telkom is unable or unwilling to provide a service, does not allow you to use your telkomsa,net email address on any other ISP and I am without service