INABILITY TO PROCESS ORDERS ADVERTISED ON SITE

I have lost all hope with Telkom's appalling service.<br> I saw a cellphone deal on their website and app**** and was approved(SAMSUNG NOTE 4 + GALAXY GEAR 2 SMART PLAN 100 @ R669).<br> <br> 3 weeks after you successfully debited my account ,you say that there's nothing you can do to process the order for SAMSUNG NOTE 4 + GALAXY GEAR 2 (SMART PLAN 100 @ R669).<br> I am now told to go re-apply at a nearest store!!!<br> This is beyond misleading and false advertising ,because you lure potential clients and unable to deliver on your goods.<br> Is this how Telkom treat its new clients, and set a precedent for your service?<br> I am considering other avenue as well to resolve this matter as this is totally unacceptable for such an organisation priding itself to be the one the best service providers.