Inability to cancel month to month subscription

My issue/experience is virtually the same as those reported by others. e.g. ia <br> http://hellopeter.com/telkom/complaints-to-compliments/refuse-to-cancel-my-month-to-month-subsciption-*** and http://hellopeter.com/telkom/complaints-to-compliments/debit-order-still-going-through-after-cancellation-*** etc<br> <br> Anyway I took out a 2 yr data contract w/ 8ta around 4 years ago and stopped having need of the service after my 2 yr contract period was up. Contacted Telkom mobile call centre who referred me to PDF cancellation document - sent cancellation by email & also fax twice in Jan 2014 - was ignored - billing continued. Left it and 6 months later I tried again same story. This year got more insistent and in Jan and March multiple call centre agents again promised to cancel - escalated and promised supervisor would contact me - still awaiting call. Billing continued.<br> <br> At wits end asked bank to initiate stop debit instruction who reversed last 3 payments, achieved desired result for next 3 months, then in June Telkom did a manual lumpsum debit of 4 months. In July billing resumed. <br> <br> Telkom mobile staff apathy and incompetence to do a simple billing cancellation continues ad nauseum!