BC
Beth C
1 reviews | Active since Feb 2014
05 Feb 2016, 13:01
Inability to cancel contract/ telehone line
A request for cancellation of a telephone contract and line was submitted on 30 October 2015. After many phone calls to call centre, emails and a visit to the VIncent Telkom shop, the contract has still not been cancelled and no feedback is ever received, despite promises to call
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Replies (1)
Telkom's replyOfficial
05 Feb 2016, 13:22Hello BethColes,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: : SM197237
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: : SM197237
Regards
Luleka
Telkom Social Media Team
Telkom's reply05 Feb 2016, 13:22
Official
Hello BethColes,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: : SM197237
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: : SM197237
Regards
Luleka
Telkom Social Media Team