Inability to cancel a landline

<p>I am so fed up talking to any of Telkom consultants as it seems no one does anything. I have tried to cancel my landline for the 4 months now, I have sent the cancellation form with a copy of my id document to the designated Telkom service cancellation email on the 18th of February. As per their website it takes a month to cancel the service I waited but nothing happened. On the 29th of April I phoned the 10210 number and the operator advised me that I need to forward the email to her and she would resolve the problem. On the 29th of May nothing has been done, phoned again a different lady told me to forward the email to her. On 17th of June I went to a Telkom branch and once again I had to forward the same email again. Telkom have been invoicing me for a service I cant use as I dont even live at the place where landline is situated at anymore.</p>