AJvV
Arno Jansen van Vuuren

1 reviews | Active since Aug 2015

25 Aug 2015, 15:41

In store service shocking

I have been struggling for the past 3 months to cancel my contact with telkom mobile. Everytime I go into the store to cancel my contact someone phones me to tell me that the expiration date that they gave me is not correct. This happened 3 times. Every time they give me another date. The service and professionalism of the telkom store in Potchefstroom is shocking

0
Replies (1)
Telkom
Telkom's reply25 Aug 2015, 18:32
Official
Hello WhiteThundra ,

Thank you for your post.

As per our telephonic conversation, we will contact you tomorrow to further assist you.
Your reference number is SM138341.

Regards,
Busi
Telkom Social Media Team
***


We apologize for any inconvenience caused.

Regards,
Busi
Telkom Social Media Team
***

Best regards,