AR
Adriaan R
1 reviews | Active since Oct 2017
13 Oct 2017, 15:38
In correct Billing from Month to Month Contract
Good day
I did asked that telkom should suspend my service due to financial difficulties and that i opted into a month to month contract therefore the tellephone line was suspended after it was a month behind in payments.
for some reason the bill just accumulated every month while the line is suspended ? How is that possible ? the line is not in use therefore after suspension no monthly billing should be added ! Please rectify Telkom just keeps on re-sending me an link to view my latest outstanding amount online... I do not requested that, I requested someone to assist me to have a look at this problem,, I need to communicate with someone via email and verbally
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Adriaan R's updateReviewer Update
23 Oct 2017, 08:34Reference AI **********
After Telkom suspended my service I Rep**** on a email that they need to keep it suspended untill I can make the payments because i experienced financial difficulties. The main concern is that Telkom did suspend the line only but they kept the account ongoing.
AR
Adriaan R's update23 Oct 2017, 08:34
Reviewer Update
Reference AI **********
After Telkom suspended my service I Rep**** on a email that they need to keep it suspended untill I can make the payments because i experienced financial difficulties. The main concern is that Telkom did suspend the line only but they kept the account ongoing.
AR
Adriaan R's updateReviewer Update
31 Oct 2017, 11:56Another 8 days went past with no communication from Telkom at all !! Nothing,, this account problem is not solved yet. ONLY email conversations will be tolerated to have everything in writing for later use.
AR
Adriaan R's update31 Oct 2017, 11:56
Reviewer Update
Another 8 days went past with no communication from Telkom at all !! Nothing,, this account problem is not solved yet. ONLY email conversations will be tolerated to have everything in writing for later use.