IN AM VERY DISAPPOINTED

I app**** for a contract phone online last week, and as promised, an agent called me back. We had a long chat and i gave him all the necessary information needed, from my side i do not think i did something wrong. I do not remember the name of the consultant though, but he told me i should have funds available for the first debit order within 48 hours, that was done. I was again told that i will be receiving a call within the 48 hours to confirm the contract, i have been waiting for more than thosem answers and honestly, i do not want to continue with their service. I am honestly dissapointed and i hope they do not do this to everybody as they will loose a of valuable client, i just want to conclude by cancelling the entire arrangement :'( :'(.