1 reviews | Active since Feb 2017
In 7 Days
<p>On the 10th of Feb 2017, I paid for my telkom wifi route as it was suspended since the 7/02/2017 and when I spoke to one of the ladies from the customer care line she said to me it would take 48hrs for the wifi to work. Given it's been more than 48hrs, one would think that the darn thing would be working, I called the careline again and was put through to this arrogant guy who told me that it takes 7days for the money to reflect into Telkoms bank account and another 3 days for them to switch it back on, so now I have to wait until the 24th of Feb to get Internet. </p> <p> </p> <p>Someone please explain how it takes 7days for money to reflect in ones account? Is my money being transferred to an offs**** account? </p> <p> </p> <p>Is is telkom splitting the money in 7 different countiries maybe? </p> <p> </p> <p>Are they trying to say to say that even God himself can't be the only one who makes things happen in 7days? </p> <p> </p> <p> </p>
Good day Katleho,
As per our telephonic conversation, please reset your device and also test the sim card on a different device.
Payment has reflected and the sim is active on our side.
Should the problem persist, please visit th nearest Telkom store.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Good day Katleho,
As per our telephonic conversation, please reset your device and also test the sim card on a different device.
Payment has reflected and the sim is active on our side.
Should the problem persist, please visit th nearest Telkom store.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
