Improper line speeds provided
I am currently paying (a lot of money) to receive a 10 Mbps line speed from Telkom. I would expect I have enough speed to load webpages and images etc but that is not the case. Everything takes forever to load. Upon doing a line speed test I am receiving 150kbps speed. This is disgusting. It is almost a tenth of the speed I am paying for and makes me wonder why I am even paying all this extra money for more line speed. I am severely disappointed in what I am receiving and it is so slow that I cannot do anything properly. I am the only one who needs the internet so it is terrible to see that there is no reason I am being conned out of what I am paying for.
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Regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.
Please send us a private reply with the affected number.
Your ref for this query is AI***
Regards
Yazied
Telkom Social Media Team
Best regards,
Hi,
You are making contact by sending messages like above. You can also use our other platforms, ie. facebook, twitter, etc.
If you still need assistance please do let us know what the affected telephone number is so that we can assist, thanx.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Hi,
You are making contact by sending messages like above. You can also use our other platforms, ie. facebook, twitter, etc.
If you still need assistance please do let us know what the affected telephone number is so that we can assist, thanx.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,