Impressive
<p>I must say, I'm pretty impressed with Telkom. It took them 1 month to install a fibre line to my home and only 2 hours to break the newly installed fibre line and also my telephone line.. Useless when it comes to fixing and installing but they are quite on point when they have to break stuff and deliver bad service.. </p> <p> </p> <p>Well done Telkom, </p>
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Replies (5)
Telkom's replyOfficial
20 Mar 2017, 14:56Good day Johan ,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Telkom's reply20 Mar 2017, 14:56
Official
Good day Johan ,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
22 Mar 2017, 10:16Hi Johan
Please inbox your affected phone number so that we can be able to investigate and assist, and please make sure you select "post a private reply" when you respond so that we can be able to view that phone number.
Kind Regards
Tumelo
Best regards,
Telkom's reply22 Mar 2017, 10:16
Official
Hi Johan
Please inbox your affected phone number so that we can be able to investigate and assist, and please make sure you select "post a private reply" when you respond so that we can be able to view that phone number.
Kind Regards
Tumelo
Best regards,
Telkom's replyOfficial
22 Mar 2017, 10:16Hi Johan
Please inbox your affected phone number so that we can be able to investigate and assist, and please make sure you select "post a private reply" when you respond so that we can be able to view that phone number.
Kind Regards
Tumelo
Best regards,
Telkom's reply22 Mar 2017, 10:16
Official
Hi Johan
Please inbox your affected phone number so that we can be able to investigate and assist, and please make sure you select "post a private reply" when you respond so that we can be able to view that phone number.
Kind Regards
Tumelo
Best regards,
's updateReviewer Update
22 Mar 2017, 10:30Telephone line is ***,
Please see that this get the needed attention today or I will also suspend all debit orders towards telkom until i get the service I'm paying for
Regards,
's update22 Mar 2017, 10:30
Reviewer Update
Telephone line is ***,
Please see that this get the needed attention today or I will also suspend all debit orders towards telkom until i get the service I'm paying for
Regards,
Telkom's replyOfficial
24 Mar 2017, 09:54Hi johan-du-toit-3
Unfortunately cables have been ****** again in your area and there is currently no ert for this ref yet.
Please make use of integrated sim card for now. Visit any Telkom shop with your id book and proof of residence and ask for a Telkom Internet Integrated Sim Card. With this sim card you will be able to connect to Telkoms 3G/LTE network and use your normal TI monthly allocated data till your service is restored.
Regards
Tumelo
Best regards,
Telkom's reply24 Mar 2017, 09:54
Official
Hi johan-du-toit-3
Unfortunately cables have been ****** again in your area and there is currently no ert for this ref yet.
Please make use of integrated sim card for now. Visit any Telkom shop with your id book and proof of residence and ask for a Telkom Internet Integrated Sim Card. With this sim card you will be able to connect to Telkoms 3G/LTE network and use your normal TI monthly allocated data till your service is restored.
Regards
Tumelo
Best regards,