SN
Stan N
1 reviews | Active since Feb 2015
30 Mar 2017, 18:37
imprecise billing
<p>After i served my my contract term, i was told that i will only conyinie with the 99zar on a month-month basis.</p> <p>I even called seeking clarity last year, none of the uselees call centre management got back to me.</p> <p> </p> <p>I wake to a shoking experience this morning-my line is soft locked.</p> <p> </p> <p>What the kinda ****en service is this!!!! *******.</p> <p> </p> <p>You must open my ****en line and send me the correct invoices.</p>
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Replies (2)
Telkom's replyOfficial
30 Mar 2017, 20:44Hi tenacity_vb
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's reply30 Mar 2017, 20:44
Official
Hi tenacity_vb
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
03 Apr 2017, 14:00Good day Stanley,
Kindly note that we have escalated your query to our billing team to follow up and assist. Your case number is ***1.
Regards
Tsebo ( Social Media )
Best regards,
Telkom's reply03 Apr 2017, 14:00
Official
Good day Stanley,
Kindly note that we have escalated your query to our billing team to follow up and assist. Your case number is ***1.
Regards
Tsebo ( Social Media )
Best regards,