Impossible to Upgrade Services with Telkom

We have been trying to get Telkom to install 2 additional lines for the last 6 months.

We have spoken to people in the Home and Business Departments who keep referring us back from one to the other.

We have been given the name and details of "the person responsible for your account" but when you call them they say they aren't but promise to get the correct person to call you and they never do.

We have literally been screaming and shouting asking them to take our money but NO ONE gets back to us. Don't even get me started on how rude their live chat staff are.

Telkom, please have the CORRECT person contact us so that we can get the services installed that we require. Please do not respond to this with a one liner saying that you are looking into the matter so that it is marked as responded to and then never follow it up.