JL
Jeremy L
1 reviews | Active since Mar 2009
02 Feb 2016, 18:41
Impossible to upgrade ADSL with Telkom!
I have been trying for a week to get hold of a telkom agent either by phone or chat. The chat was permanently on but no agent ever responsed so wondering whether Telkom is on strike? <br> <br> I would just like Telkom to check why my ADSL speeds are low and to upgrade my line. And I have only just moved to Telkom recently from Afrihost as wanted one provider to look after my ADSL rather than two
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Telkom's replyOfficial
02 Feb 2016, 20:57Hello scottl,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our technical department to investigate and feedback will follow.
Your reference number is SM195849.
Regards,
Rafeeqah
Telkom Social Media
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our technical department to investigate and feedback will follow.
Your reference number is SM195849.
Regards,
Rafeeqah
Telkom Social Media
Telkom's reply02 Feb 2016, 20:57
Official
Hello scottl,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our technical department to investigate and feedback will follow.
Your reference number is SM195849.
Regards,
Rafeeqah
Telkom Social Media
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our technical department to investigate and feedback will follow.
Your reference number is SM195849.
Regards,
Rafeeqah
Telkom Social Media