1 reviews | Active since Mar 2018
Impossible to upgrade..
I have been with Telkom Mobile for 3 years. I am due for an upgrade - I even got an email to confirm my upgrade. However I just can't get this upgrade. I twice tried to upgrade on the site, I called customer support, I called sales and every time its either no response or I am at the wrong department and need to call another number. I would really like to know if Telkom Mobile still do upgrades or should I rather just cancel my contract?
Good morning sno
Thank you for making contact with us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,
Good morning sno
Thank you for making contact with us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,