Impossible to upgrade

I don't know who of you have ever tried upgrading on Vodacom website - But its BRILLIANT! My husband did his upgrade online and got his phone delivered within 2 working days!<br> Then comes my upgrade at Telkom :-( Pathetic!!!! I want to upgrade with an Huawei phone, contract online R149 but I have to order in store. Store orders, sorry the phone is not made anymore (But he waits 2 weeks to tell me this, and not by phoning me! I had to phone him!). But the phone shows available online!!! So I pick another phone Huawei Ascend P7 and they order it in store. Its been 4weeks, still havent heard anything. And every time I walk into the shop for an update on my upgrade phone the consultants tell me to take the P8 because they have that in stock - I DON'T WANT THE P8!!! Because I don't want a contract of R300 per month! <br> My husband also app**** for an internet deal on Telkom website, THREE times. Its been 4 months. NO ONE from Telkom has bothered to phone. Apparently they are making too much money to worry about new customers.<br> <br> I am terribly fed up with Telkom. Cant even do a successful upgrade in 2 months!!!! Nope now I'm waiting for my 24th month so I can cancel the contract. USELESS!!!!!!