Impossible to transfer ownership of Telkom business line

<p>I completed a request to transfer ownership of a Telkom business line to ********** on 25 January 2017. I received a confirmation email that i will be contacted by a consultant within 21 days. The above email address was given to me by Telkom call centre, according to them that is the only way to transfer a business line from the previous owner to me. The other way is to go to a Telkom shop, but in my case the closes Telkom shop is 350km away.</p> <p>I have forwarded the same application again in February and also in March, but nothing happened till this day. The thing is I provided Telkom with all the required documents and i did exactly as the call centre told me to do and i am a Telkom client in my private capacity, how difficult can this request be?</p> <p>So my options is to cancel the service, be without a Telkom line for a long period and nobody can contact my business till Telkom reconnects the service and in the meantime i am losing business, or i can wait for an answer on my email?</p> <p> </p> <p>Come on Telkom you cannot justify service like this?</p>