MT
Mahommed T
1 reviews | Active since Nov 2011
30 Apr 2015, 06:57
Impossible to terminate a Telkom line
I instructed Telkom in Jan 2015 to cancel my home line but to date they have not done so and keep billing me on a monthly basis - apparently I now owe them over R2 000. Its almost impossible getting through to anyone in rententions to resolve this.
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Telkom's replyOfficial
30 Apr 2015, 09:32Hello mtill,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Kindly note that this matter has been escalated to our Retentions department and feedback will follow.
Ref: SM107247
Regards
Frank Mkwa****
Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Kindly note that this matter has been escalated to our Retentions department and feedback will follow.
Ref: SM107247
Regards
Frank Mkwa****
Social Media Team
Telkom's reply30 Apr 2015, 09:32
Official
Hello mtill,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Kindly note that this matter has been escalated to our Retentions department and feedback will follow.
Ref: SM107247
Regards
Frank Mkwa****
Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Kindly note that this matter has been escalated to our Retentions department and feedback will follow.
Ref: SM107247
Regards
Frank Mkwa****
Social Media Team