IMPOSSIBLE TO SPEAK TO A CALL CENTRE AGENT!!!

Item: Telkom
Rating: 2
Author: Joni A

I am desperately trying to migrate my Telkom line to another service provider, and Telkom's PATHETIC service and customer experience that I just had to endure, just reassured me that I am making the right decision. I have been trying to get hold of Telkom for more than a week. I have emailed them. I have tried the \ online chat"with them"

Helpful (0)

Replies (1)

Telkom's replyOfficial

30 Sept 2015, 18:42

Hello Joniax,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM150927.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team

Telkom's reply30 Sept 2015, 18:42

Official