Impossible to Reach Telkom Accounts

It is absolutely impossible to get through to Telkom’s accounts department.

Calling 081180 or 081183 just leads to an endless loop that tells you to use the WhatsApp or SMS service — both of which are automated and completely unhelpful. There is no option to speak to a real person, and I’m stuck without any proper support.

I urgently need someone from Telkom’s accounts department to call me directly. Your current support system is broken and beyond frustrating.