Impossible to move ADSL

<p>Telkom have a new level of useless. I requested at the beginning of January to cancel my ADSL so I could move it to MWeb. I received a call sometime later at the end of Jan / beginning of Feb but couldn't speak as I was in a meeting, so I requested that they call me back in 30 minutes. This never happened. I called Telkom about a week later and was not able to speak to cancellations, but they would put a note on my number. It is now the end of March and still nothing. Tried sending another mail, but their mailbox is full. Looks like they are taking their service to a new low. </p>