Impossible to get my contract upgraded

<p>I app**** to upgrade/migrate my existing Telkom Mobile contract in November 2016. It is now February 2017 and still no action from Telkom Mobile.</p> <p>Every time I call, I am told that everything's approved, but when I go to the store to fetch the device, there is always a problem of some sort - for 2 months, there was not stock of the phone I wanted (even though it is happily advertised) and then when I compromised on the phone and opted for a different one, they now have trouble with accessing my xds profile, which according to them is perpetually locked.</p> <p>And still, after 3 months, my request for an upgrade is approved but in limbo and, even more annoying, no feedback at all from Telkom Mobile. you'd think people would be keen on renewing business...I'll take my money elsewhere.</p>