TN
Terry N

1 reviews | Active since Dec 2013

15 Oct 2015, 10:18

Impossible to get hold of, POOR SERVICE

Hi there,<br> <br> I have been trying for 3 WEEKS now to contact Telkom Cresta - NO ANSWER and the mailbox is full!<br> <br> I just want to upgrade my contract PLEASE<br> <br> I went to 4 stores 3 weeks ago and every single one was as useless as each other - out of stock on the LTE router and pushed me to the next store who was exactly the same!<br> <br> Went to Telkom Cresta on Sat and they had STOCK! So filled in the migration form. But wait this is Telkom. Systems were down. The guy promised me it would be pushed through on Monday and he would call me to fetch the router.<br> <br> Its Thursday no calls.<br> I have tried calling cresta every single day NO answer, mailbox full or engaged...<br> <br> USELESS SERVICE.

0
Replies (1)
Telkom
Telkom's reply15 Oct 2015, 10:41
Official
Hello DHLisUSELESS,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you soon

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM5

Regards
Luleka
Telkom Social Media Team