Impossible to get hold of

Telkom is very quick to tell you when you haven't paid your bill, or when an action (such as moving your line) is impossible due to whatever reasons, but EXCEPTIONALLY unhelpful when it comes to client services and assistance when you need it! <br> <br> I'm currently sitting on the phone (30 minutes and counting) wanting to cancel my account and have had to listen to the same repetitive music over and over. It is impossible that there is nobody available to take my call, in such a huge company! <br> <br> I want it known that I have tried to cancel it today, before I am told to wait another calendar month etc etc. So sick of it!