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Farah-Naaz Moosa

1 reviews | Active since Feb 2016

16 Feb 2016, 11:59

IMPOSSIBLE TO GET DSL LINE INSTALLED

To whom it may concern.<br> I am posting this to Hello Peter as I have no other way of getting Telkom SA to assist in installing a DSL line.<br> Conversation started January 21<br> Farah-Naaz Moosa<br> 1/21, 10:41am<br> Farah-Naaz Moosa<br> Hi trying to get a DSL line installed.Please can i get some sort of feedback,10213 is just not helping no answer. What docs do I need to apply for a line,,what is the costs involved<br> Telkom<br> 1/21, 12:10pm<br> Telkom<br> Hi,you need to sand us your ID number ,contact details,physical addres then will call you shortly.^LK<br> January 21<br> Farah-Naaz Moosa<br> 1/21, 3:24pm<br> Farah-Naaz Moosa<br> Hi there<br> ***<br> 2 Kamassie street Eldorado Park , ext 3, JHB<br> ***<br> January 21<br> Telkom<br> 1/21, 6:26pm<br> Telkom<br> Hi Farah-Naaz. Thank you for the the update. We will get our team to follow up on this query for you. Thank you.^ID<br> January 22<br> Farah-Naaz Moosa<br> 1/22, 8:07am<br> Farah-Naaz Moosa<br> Thank you.<br> Wednesday<br> Farah-Naaz Moosa<br> 2/10, 1:42pm<br> Farah-Naaz Moosa<br> Almost 3 weeks later and still no installation done,Does Telkom not want business?<br> Telkom<br> 2/10, 2:47pm<br> Telkom<br> Hi, apologies for the delay. We will urge our team to provide feedback. ^NC1<br>

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Replies (1)
Telkom
Telkom's reply16 Feb 2016, 12:49
Official
Hello farahnm,

Thank you for making contact with us


This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible.


***


Regards
Keagan
Telkom Social Media Team