1 reviews | Active since Nov 2015
Impossible to get any response or service!
Been over a week now since filling out the form on their website for an LTE device. Go through the entire procedure on [URL Removed] and provide banking details for debit order for sale, get message that someone would contact me...and nothing...no email, no phone call, no SMS, nothing.<br> <br> Phoned call centre daily 30min each time waiting to never get through<br> Email [Email Removed] twice, no response.<br> Chatted to sales consultants 3 times, cannot help me (most useless service ever) and that my details have been passed onto online sales team to contact me. Never happens.<br> <br> SO in summary a complete lack of service, any form of dealing with complaints, and general lack of apathy to do their job.<br> <br> Utterly pathetic. Heaven help them if i debit ordered in December and I still have nothing, will take them to court.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168867.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168867.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
