Impossible to get a response from Telkom

I requested a cancellation of my Telkom Smart contract in February of this year owing to poor service (see prior reports). After numerous interactions and an erroneous line cancellation, I managed to get my line reinstated and obtain my data through Afrihost. I have continued thereafter to be billed for the Telkom Smart contract however, being charged for data as well as CALLS on this line, DESPITE NO HANDSET BEING CONNECTED!!!! I even received a confirmatory call from Telkom to confirm that the contract has been cancelled and the account charges were backdated to March to this effect. My next invoice reflected the reversal of these charges. However immediately thereafter, the billing for Telkom Smart resumed. I have continued to pay the monthly charge for line rental which I understand from the Telkom store to be R169 per month. i have sent numerous mails to [Email Removed] and [Email Removed] to no avail. <br> Kindly readdress the cancellation of the SMART contract, backdated to March with immediate effect. I ONLY WISH TO MAKE USE OF THE LINE!!!!!!