Impossible to do business with

<p>I am trying to upgrade my LTE 50GB month to month contract to 100GB. Last month I tried using the Telkom web page but no one returned my query. This month I went to the Telkom store in Sandton City to do an upgrade on 18 June 2016 - case no ********** 5. I received an SMS that my case is resolved on 22 June. To date my account is still not upgraded and on contacting Telkom I was informed that a new case ********** 1 was opened with no reason or expected time of resolution. In the mean time my only recourse is to pay ridiculous out of bundle rates to have Internet access.</p>