ZP
Zephien P

1 reviews | Active since Mar 2011

09 Aug 2016, 13:44

Impossible to divorce

<p>I cancelled my service (Landline) with telkom on 28 June 2016 and got the reference A ********** 7. To date no action has been taken from Telkom and I am still getting billed every month for a service I don't need and opted out of.</p>

0
Replies (1)
Telkom
Telkom's reply10 Aug 2016, 06:37
Official

Hi ZephienP,

We certainly understand and acknowledge why you wanted to bring this matter to our attention.

Be assured that your query has been escalated to the relevant department and feedback will follow.

Apologies for any inconvenience caused.

Your reference AI***.

Regards,

Rafeeqah

Telkom Social Media Team

Best regards,