Impossible to continue application

Wednesday night I app**** for the SmartBroadband Uncapped Wirelsss LTE package.<br> The site said my bid is successful and my ticket number is # ***.<br> <br> I got a call from a consultant the next morning, I asked her to please call me a half hour later as I'm still driving to work, and she never called back. The call originated from ***, it rings a few times when you call it back and then you get cut off.<br> <br> Today I tried getting hold of Telkom so I can finish my application. What an IMPOSSIPLE task as I just get redirected from department to department. I've even been redirected to external companies and when you call them there response is that I need to call Telkom!<br> <br> This is my list of numbers so far that I've been given for the day: 081180, 10213, ***, 10210, ***,***,***,***.<br> <br> If I don't get given an external number 081180 redirects me to either 10213 or 10210 and when I get hold of someone there they redirect me to 081180 or the other number.<br> <br> How impossible is this just to sign up a new deal? <br>